What information do we collect from you?
As a data controller we collect a variety of data in order to deliver our services, and we will manage your personal data transparently, fairly and securely. We may ask you to provide us with the following data –
First and Last Name, Postal Address, Telephone Number(s), Email, IP address, Bank transfer details. We will also record a date of birth for all persons under the age of 13 and require the parent or a legal guardian to consent to photography. On occasions, we may ask for the personal information of parents or close relatives. This information may include their First and Last Name, Postal Address, Telephone Number(s) and Email. Being a photographic business, we also create and manage images as per our contractual agreement(s).
We collect this information about you when you voluntarily take part in our competitions, send contact forms or complete booking and information forms online or in person. We also collect information about you when you register an online account with us or place your photography order online. Website usage information is collected using cookies.
Why do we collect this information?
We collect information about you so that we can respond to your enquiry, process your booking and fulfil your order. We also use information we have collected about you to manage your account, and if you agree, to email you about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website. For example, remembering which images you have saved as favourites.
Who might we share this information with?
Simon Tickle Photography will only share your information when required with the following third party companies.
Gmail (Data is transferred outside of the European Economic Area to United States under the protection of EU/US privacy shield), Image Proofing Services (Data is transferred outside of the European Economic Area to United States under the protection of EU/US privacy shield), Our accountants (Data is not transferred outside of the European Economic Area), Paypal (Data is not transferred outside of the European Economic Area), Worldpay (Data is not transferred outside of the European Economic Area), Our Printing Laboratories and Product Manufacturers (Data is not transferred outside of the European Economic Area), Our Data Back up Providers (Data is transferred outside of the European Economic Area to United States under the protection of EU/US privacy shield).
There are also certain situations in which we may share access to your personal data without your explicit consent; for example, if required by law, to protect the life of an individual, or to comply with any valid legal process, government request, rule or regulation.
Why do we share your information with these third-parties?
We only share your information in order to deliver the best possible service to you. For example, in order to reply to your emails it is necessary to share some information with Gmail, and we may need to share some information with our professional laboratories so that they can post your products to you. We may transfer personal data to a country outside of the European Economic Area (EEA) if necessary. For example, if a third-party we use has data servers located outside of the EEA. If this is the case, we will either obtain your consent or otherwise ensure that the transfer is legal and your data is secure by following the EU’s guidelines. You can see above where we send information outside of the EEA, and on what basis we do so.
How do we keep your personal data secure?
We keep your data secure by following internal policies of best practice, using encryption where necessary and by using Secure Socket Layer (SSL) technology when information is submitted to us online. In the unlikely event that a criminal breach of our security we will inform the relevant regulatory body within 72 hours and, if your personal data were involved in the breach, we will also inform you.
How can I access the information you hold about me?
You have the following rights regarding the data we hold about you:-
– the right to be informed about the collection and use of your personal data
– the right of access to your personal data and any supplementary information
– the right to have any errors in your personal data rectified
– the right to have your personal data erased
– the right to block or suppress the processing of your personal data
– the right to move, copy or transfer your personal data from one IT environment to another
– the right to object to processing of your personal data in certain circumstances, and
– rights related to automated decision-making (i.e. where no humans are involved) and profiling (i.e. where certain personal data is processed to evaluate an individual).
You can utilise any of these rights by contacting us via the following methods :-
- by email at enquiries @ simonticklephotography .co.uk
- by phone at 07890 799040
- or write to us at 4 The Hollies, Rainworth, Mansfield, NG21 0FZ
How long do we keep hold of your information?
While we do not hold personal data any longer than we need to, the duration will depend on your relationship with us, and whether it is ongoing. We may keep some of your personal data for upto 7 years after our working contract with you has finished for tax legislation purposes. After this time we will archive your photographs indefinately along with your relevant details and consent forms. This is due to requests for replacement images being made several years after they were taken.
We would like to send you information about products and services of ours which may be of interest to you. We will only do this if you have previously consented for us to do so. If you have consented to receive marketing, you may opt out at a later date. You have the right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes please contact us using the details at the bottom of this page.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and complete statistical reports on website activity. For further information, visit www.aboutcookies.org or www.allaboutcookies.org . You can set your internet browser not to accept cookies, and the above websites will tell you how you can remove cookies from your computer. However, in a few cases, some of our website features may no longer function as a result.